Assessing e-service quality of B2C sites: a proposed framework
نویسندگان
چکیده
منابع مشابه
A Proposed Scale for Measuring E-service Quality
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ژورنال
عنوان ژورنال: International Journal of Information Technology
سال: 2018
ISSN: 2511-2104,2511-2112
DOI: 10.1007/s41870-018-0247-4